E-Commerce Website Operations Specialist
Jakarta
What You'll Do :
- Own the day-to-day operations of our e-commerce website, ensuring products, pricing, promotions, banners, and content are accurate and up to date.
- Plan and execute e-commerce campaigns across digital touchpoints, working closely with Marketing, Creative, and Social Media teams.
- Manage SKU allocation, product listings, promotional mechanics, and campaign setups across sales channels.
- Monitor website traffic, sales performance, and campaign results to identify opportunities to improve customer journey and conversion.
- Coordinate with internal teams and external partners on co-branding initiatives, promotional programs, and campaign execution.
- Manage customer-facing messaging and touchpoints to ensure a seamless and engaging online shopping experience.
- Conduct regular testing and checks to ensure all website updates, promotions, and customer journeys run smoothly.
What You’ll Need To Succeed :
- Bachelor’s degree in Marketing, Business, E-Commerce, or a related field from a reputable university.
- Minimum 4 years of experience in e-commerce operations, website management, digital commerce, or digital marketing, preferably within fashion, lifestyle, or retail.
- Hands-on experience with e-commerce platforms such as Shopify, as well as SAP, POS systems, and digital analytics/marketing tools.
- Strong understanding of e-commerce operations, promotions, campaign execution, and online customer journeys.
- Strong analytical and project management skills, with the ability to translate data into actionable improvements.
- Highly detail-oriented and hands-on, with a strong sense of ownership in managing website content, promotions, and campaign execution.
- Comfortable working cross-functionally in a fast-paced and collaborative environment.
- Strong communication skills with fluent written and spoken English.
Are you the person for the job ? We'd love to hear from you !
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