IT Technical Support
Jakarta
What You'll Do :
- Responsible for monitoring and troubleshooting and leased with 3rd parties I required for the: Internet Access, email, installation support for the following applications: point of sale system, IGN logistic, Microsoft Great Plain, Microsoft Great Plain, Microsoft CRM Dynamics, SAP.
- Responsible for designing and implementing user security matrix for each application and infrastructure.
- Regularly connection monitoring, check all servers and infrastructure,
- Responsible for developing and maintenance of technical docs and infrastructure mapping
- Regularly support for first layer of all applications
What You’ll Need To Succeed :
- Candidate must possess at least a Bachelor Dgree from any field
- At least 1 years working experience in maintenance and troubleshooting IT structure
- Should have background on RPA (UIpath, Kyron, Power Automate, and SAP B1)
- Strong user service, troubleshooting skills and customer oriented attitude
- Ability to demonstrate sense of urgency regarding customer reported issues
- Knowledge with Mac and PC hardware, printers, scanners, computer peripherals, mobile devices
- Fast learner, able to work under pressure and minimum supervisor
- Ready to support during weekend and after office hour
- Good in communication & interpersonal communication
Are you the person for the job ? We'd love to hear from you !
APPLY NOW
