Retail Operations Manager - Lifestyle
Jakarta
Background & Purpose of the Job :
As a Retail Operations Manager, responsible for driving sales performance, retail productivity, and operational excellence across Fossil stores and concessions in Indonesia through data-driven strategies, team leadership, inventory optimization, and effective Principal alignment.
What You'll Do :
- Drive sales performance and store productivity by analyzing Sales, Conversion Rate, UPT, ATV/AUR, and traffic, and implementing improvement strategies.
- Lead and coach retail teams to achieve sales targets, improve selling skills, and ensure consistent brand execution.
- Act as the liaison with the Brand Principal, cascading brand direction while providing market insights and feedback from Indonesia.
- Manage inventory movement, replenishment, and inter-store transfers to maximize product availability and sales opportunities.
- Oversee day-to-day retail operations, including Rubina, and collaborate with supporting functions to ensure smooth store execution.
What You’ll Need To Succeed :
- Bachelor’s degree in Business, Management, Retail Management, Marketing, or related field.
- Minimum 4–6 years of experience in Retail Operations, Area Management, or Retail Performance; fashion/accessories experience preferred.
- Strong commercial and analytical skills with good understanding of retail KPIs and proficiency in Excel/Power BI/Tableau.
- Strong leadership, coaching, communication, and influencing skills.
- Proactive, target-oriented, business-minded, and willing to travel across stores in Indonesia.
