Business Management
Customer Development Manager
Jakarta
What You'll Do :
- Client Development Department for Indonesian operation, supporting Luxury Fashion & Luxury watches in Time International
- Closely working with South East Asia zone team to reach zone and global target.
- Analyzing client insight and strategic planning for local clienteling program, including recruitment, retention, and recognition, focusing on exceptional client experience for all segmentation.
- Planning a yearly event’s calendar and organizing local clienteling events in Jakarta and outside Jakarta.
- Planning & organizing exceptional client experience programs for regional/international client events.
- Developing and managing client service center to support marketing nationwide
- Developing and maintaining client communication through books, e-mailing, and other digital clienteling tools under brand's network.
- In charge for partnership program with third party such as banks, medias, community, high network individuals, etc.
- Person in charge for global clienteling projects such as development/ enhancement of new clienteling tools, clienteling apps, & data collection.
What You’ll Need To Succeed :
- 6 - 10 years' experience in Client Development
- Experience in Retail Industry
- Strong analytical acumen and comfort with generating and evaluating metrics, forecasts, and analyses
- Entrepreneurial, driven and self
- Motivated attitude to quickly dive deep into content to determine root causes of problems and implement scalable solutions
- Excellent written and oral skills, strong organizational communication skills.
- High proficiency in use of Microsoft Excel and PowerPoint
- Ability to work on tasks independently with entrepreneurial attitude to quickly dive deep into content to determine root causes of problems and implement scalable solutions
- Minimum Bachelor’s Degree.
Are you the person for the job ? We'd love to hear from you !
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